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How many cellular phones are compatible with the Dock-N-Talk? |
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Do I need to have an active wireline service to use the Dock-N-Talk? |
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Can I get rid of my wireline service and still use the Dock-N-Talk? |
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Do I need to have a two-line telephone to place and receive both cellular and landline calls? |
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Can I dock two cellular phones at the same time to one Dock-N-Talk? |
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What happens if I am using my telephone during a cellular call and there is an incoming landline call? |
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What if there are multiple cell phones we want to dock in the home? |
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What if I want a completely wireless home for my phone service? |
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What about Caller ID and Caller ID for Call Waiting? |
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Can I use the Voice Dialing feature of my cell phone? |
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Can I use the One-Touch dialing keys of my cell phone? |
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What happens if I purchase a new cellular phone? |
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What about Voice Mail messages? |
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Can I use an Answering Machine instead of Voice Mail? |
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What is Bluetooth Technology? |
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Are there any other monthly charges with the Dock-N-Talk? |
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How do I answer Call Waiting? |
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Do I have to use the Bluetooth Module to work with my Bluetooth phone? |
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Can I connect an antenna to my cell phone while it is connected to the Dock-N-Talk? |
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Why is the Phone Labs Dock-N-Talk better than the rest of the other products out there? |
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Does the Dock-N-Talk work with modems, fax machines, security systems, credit card readers, TiVo, DirecTV, or other satellite TV systems? |
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What is your Warranty & Returns Policy? |
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Do the Phone Labs Docking Station products work everywhere in the world? |
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Can I use the Bluetooth module with a Nextel phone and use the walkie talkie feature? |
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Q. How many cellular phones are compatible with the Dock-N-Talk? |
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| A. We support over 3000 cell phone models, currently including most all current Motorola, Sony Ericsson, Nokia, and almost every Bluetooth cell phone model. Please visit the Cell Phone Compatibility List for specific models. |
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Q. Do I need to
have an active wireline service to use the Dock-N-Talk? |
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| A. No, you do not need to have an
active wireline service to use the Dock-N-Talk, however, you
can still keep it if you wish, providing your home is two-line
ready. |
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Q. Can I get rid of
my wireline service and still use the Dock-N-Talk? |
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| A. Yes, you can eliminate wireline
service and still use the Dock-N-Talk. A significant advantage
of using the Dock-N-Talk is that you can cancel your wireline
telephone service and "Cut The Cord", going fully
wireless. With the cost savings from eliminating wireline
service, the Dock-N-Talk will help pay for itself in just a
couple of months. |
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Q. Do I need to
have a two-line telephone to place and receive both cellular
and landline calls? |
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| A. That is the easiest way to
access either service. However, you may also use one-line
phones by designating certain phones as wireline phones and
certain phones as wireless phones, by using a 3-way splitter
or by using a 2-line switch similar to what you would use if
you had two land lines. |
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Q. Can I dock two
cell phones at the same time to one Dock-N-Talk? |
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| A. No, the Dock-N-Talk is designed
to connect to only one cell phone at a time. If you want to
dock a second cell phone at the same time, you will need to
purchase a second Dock-N-Talk. |
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Q. What happens if
I am using my home telephone during a cellular call and there
is an incoming landline call? |
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| A. When you use the Dock-N-Talk,
you can treat all your calls like they are wireline calls.
Simply put the call on hold and answer the other incoming
call. |
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Q. What if there are multiple cell phones we want to dock in the home? |
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| A. The Dock-N-Talk is capable of docking with over 3000 different cell phones, but you may only dock with one cell phone at a time. It takes only seconds to change from one docked cell phone to another. |
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Q. What if I want a completely wireless home for my phone service |
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| A. You may have up to five extension telephones connected through your internal wiring to the same pair of wires connected to the Dock-N-Talk. This will allow you to place cell phone calls and receive cell phone calls from those extension telephones. The extension telephones can be connected using your existing telephone jacks and will function as if you had wireline service. |
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Q. What about Caller ID and Caller ID for Call Waiting? |
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| A. If your extension telephone set is Caller ID and/or Caller ID-Call Waiting capable, and your receive Caller ID on your cell phone, the Caller ID name and number will be able to be displayed on your extension telephone set depending on your cell phone's capabilities. The Caller ID may not be available for some models of cell phones, even if it shows up on the cell phone display. In this case, the Caller ID capable extension telephone sets will display "Dock-N-Talk" as the Caller ID name, and no number will be displayed. |
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Q. Can I use the Voice Dialing feature of my cell phone? |
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| A. Yes you can if your cell phone is able to support this feature. By saying the name of any voice dial tags that are programmed into your cell phone, the call will be connected. |
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Q. Can I use the One-Touch dialing keys of my cell phone? |
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| A. Yes you can if your cell phone is able to support this feature. By pressing the one touch dialing key on your extension telephone set, you will be connected to your one key speed dials of your cell phone and the call will be placed. |
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Q. What happens if I purchase a new cellular phone? |
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| A. Your Dock-N-Talk is fully upgradeable to connect to new cell phones. If you decide to
purchase a new phone, you should call Phone Labs first to make sure that your new phone will be compatible with the Dock-N-Talk. You may need to purchase a different connector for your new phone. |
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Q. What about Voice Mail messages? |
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| A. You can immediately be connected to your voice mail service by pressing the "1" key on your extension telephone set if your cell phone is able to support this feature. If this feature is not supported on your cell phone, you may enter your voicemail access number (usually your own cell phone number) as a speed dial on your extension telephone set. |
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Q. Can I use an
Answering Machine instead of Voice Mail? |
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| A. Yes. Simply connect the
answering machine as normal. If you have Voice Mail service on
your cell phone, make sure that the answering machine is set
to pick up the call before your Voice Mail does. |
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Q. What is
Bluetooth technology? |
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| A. Bluetooth is a low-power,
short-range, RF technology that allows the connection of
intelligent communications devices or appliances in a
household or office in a short-range wireless network.
Examples of Bluetooth applications are transferring data
between cell phones, radios, pagers, personal digital
assistants (PDA's), notebook computers, video and still
cameras, audio players, and local area networks. |
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Q. Are there any
other monthly charges with Dock-N-Talk? |
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| A. No, the purchase of the
Dock-N-Talk is a one-time cost and there are no other charges
associated with its use other than your monthly cell phone
bills. |
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Q. How do I answer
Call Waiting? |
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| A. When you hear the Call Waiting
beep, you can use the FLASH button on your extension telephone
set to connect to the second caller just as you would with a
wireline call. Pressing the FLASH button on your extension
telephone set may toggle between the two callers if the
feature is supported by your cell phone. |
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Q. Do I have to
use the Bluetooth Module to work with my Bluetooth phone? |
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| A. If your cell phone is Bluetooth
enabled, you may connect to the Dock-N-Talk using either a
Phone Labs Bluetooth Module, or, if it is cable compatible as
well, you may choose to use a Phone Labs cable. |
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Q. Can I connect
an antenna to my cell phone while it is connected to the
Dock-N-Talk? |
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| A. Yes, you may connect an
external antenna at any time to your cell phone (if it
supports an antenna connection) while it is connected to the
Dock-N-Talk. |
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Q. Why is the
Phone Labs Dock-N-Talk better than the rest of the other
products out there? |
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| A. The Dock-N-Talk is the world's
only universal cell phone docking station and charger. It can
connect currently to over 3000 different cell
phones. It uses an Active Echo Cancellation technology to help
reduce the "cell phone" sound and can be used with
or without wireline service. Its intercom feature allows the
user to page all the extensions that are connected. |
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Q. Does the
Dock-N-Talk work with modems, fax machines, security systems,
credit card readers, TiVo, DirecTV, or other satellite TV
systems? |
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| A. Digital voice networks do not support modem or fax tones. Older analog
cellular service will allow use of modems and fax at very low speeds but is expected to be discontinued later this year. However, the digital voice networks do allow the passing of DTMF tones to transmit information to such as devices as IVR systems that require touch tones. Credit card readers, fax, TiVo ,DirecTV, or other satellite TV systems are not supported by digital voice cellular service. |
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Q. What is your
Warranty & Returns Policy? |
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| A. Our Returns policy is a 30-day
refund policy for a full refund of the purchase price for the
products returned. Phone Labs products also carry a 1-year
limited warranty. |
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Q. Do the Phone Labs Docking
Station products work everywhere in the world? |
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| A. Yes, the Phone Labs Docking Station products
can be used in any country in the world and we supply the appropriate power
supply when we ship the product. |
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Q. Can I use the Bluetooth module with a Nextel phone and use the walkie talkie feature? |
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| A. No, this feature is only available through cable. |
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