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How many cellular phones are compatible with the Enterprise Telephone?

Do I need to have an active wireline service to use the Enterprise Telephone?

Can I get rid of my wireline service and still use the Enterprise Telephone?

Can I dial a call on my cell phone and talk from the Enterprise Telephone?

Can I dock two cellular phones at the same time to one Enterprise Telephone?

What if I want a completely wireless home for my phone service?

What about Caller ID and Caller ID for Call Waiting?

Can I use the Voice Dialing feature of my cell phone?

Can I use the One-Touch dialing keys of my cell phone?

What happens if I purchase a new cellular phone?

What about Voice Mail messages?

What is Bluetooth Technology?

Are there any other monthly charges with the Enterprise Telephone?

How do I answer Call Waiting?

Do I have to use the Bluetooth Module to work with my Bluetooth phone?

Can I connect an antenna to my cell phone while it is connected to the Enterprise Telephone?

Why is the Phone Labs Enterprise Telephone better than the rest of the other products out there?

Does the Enterprise Telephone work with modems, fax machines, security systems, credit card readers, TiVo, DirecTV, or other satellite TV systems?

What is your Warranty & Returns Policy?

Do the Phone Labs Docking Station products work everywhere in the world?

Can I use the Bluetooth module with a Nextel phone and use the walkie talkie feature?
 
 
Q. How many cellular phones are compatible with the Enterprise Telephone?
A. We support over 2500 cell phone models, currently including most all current Motorola, Sony Ericsson, Nokia, and almost every Bluetooth cell phone model. Please visit the Cell Phone Compatibility List for specific models.

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Q. Do I need to have an active wireline service to use the Enterprise Telephone?
A. No, you do not need to have an active wireline service to use the Enterprise Telephone.

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Q. Can I get rid of my wireline service and still use the Enterprise Telephone?
A. Yes, you can eliminate wireline service and still use the Enterprise Telephone. A significant advantage of using the Enterprise Telephone is that you can cancel your wireline telephone service and "Cut The Cord", going fully wireless. With the cost savings from eliminating wireline service, the Enterprise Telephone will help pay for itself in just a couple of months.

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Q. Can I dial a call on my cell phone and talk from the Enterprise Telephone?
A. Yes, simply place the call normally on your cell phone and then the call will be automatically transferred to the Enterprise. Just pickup the handset or press the "Speaker" key.

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Q. Can I dock two cell phones at the same time to one Enterprise Telephone?
A. No, the Enterprise Telephone is designed to connect to only one cell phone at a time, although the Bluetooth Module will pair with up to 8 cell phones. The first cell phone which comes into range will be connected.

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Q. What if I want a completely wireless office?
A. You can place Enterprise Telephones on every desk in your office and set up your entire office for wireless service in just a few minutes. No installers are required and no phone lines need to be ordered. Just connect your cell phone to the Enterprise Telephone and you are finished.

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Q. What about Caller ID and Caller ID for Call Waiting?
A. The Enterprise Telephone is Caller ID and/or Caller ID-Call Waiting capable, so the Caller ID name and number will be displayed provided your cell phone supports the transfer of information to the Enterprise. The Caller ID may not be available for some models of cell phones, even if it shows up on the cell phone display.

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Q. Can I use the Voice Dialing feature of my cell phone?
A. Yes you can if your cell phone is able to support this feature. By pressing the '#' key on the dial pad of your Enterprise and saying the name, any voice dial tags that are programmed into your cell phone will be connected.

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Q. Can I use the One-Touch dialing keys of my cell phone?
A. Yes you can if your cell phone is able to support this feature. By pressing the one touch dialing key on your Enterprise telephone, you will be connected to the corresponding speed dials of your cell phone and the call will be placed.

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Q. What happens if I purchase a new cellular phone?
A. Your Enterprise Telephone is fully upgradeable to support new cell phones. If you decide to purchase a new phone, you should first check the Phone Labs web site to make sure that your new phone will be compatible with the Enterprise Telephone. You may need to purchase a different connector or a Bluetooth Module for your new phone.

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Q. What about Voice Mail messages?
A. You can immediately be connected to your voice mail service by pressing the "1" key on your Enterprise Telephone. If this feature is not supported on your cell phone, you may enter your voicemail access number (usually your own cell phone number) under the messages menu option.

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Q. What is Bluetooth technology?
A. Bluetooth is a low-power, short-range, RF technology that allows the connection of intelligent communications devices or appliances in a household or office in a short-range wireless network. Examples of Bluetooth applications are transferring data between cell phones, radios, pagers, personal digital assistants (PDA's), notebook computers, video and still cameras, audio players, and local area networks.

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Q. Are there any other monthly with Enterprise Telephone?
A. No, the purchase of the Enterprise Telephone is a one-time cost and there are no other charges associated with its use other than your monthly cell phone bills.

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Q. How do I answer Call Waiting?
A. When you hear the Call Waiting beep, press the Call Waiting button on your Enterprise Telephone to connect to the second caller just as you would with a wireline call. Pressing the Call Waiting button on your Enterprise will toggle between the two callers if the feature is supported by your cell phone.

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Q. Do I have to use the Bluetooth Module to work with my Bluetooth phone?
A. If your cell phone is Bluetooth enabled, you may connect to the Enterprise Telephone using either a Phone Labs Bluetooth Module, or, if it is cable compatible as well, you may choose to use a Phone Labs cable.

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Q. Can I connect an antenna to my cell phone while it is connected to the Enterprise Telephone?
A. Yes, you may connect an external antenna at any time to your cell phone (if it supports an antenna connection) while it is connected to the Enterprise Telephone.

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Q. Why is the Phone Labs Enterprise Telephone better than the rest of the other products out there?
A. The Enterprise Telephone is the world's only universal cell phone docking telephone station and charger. It can connect currently to over 2500 different cell phones. It uses an Active Echo Cancellation technology to help reduce the "cell phone" sound and can be used without wireline service.

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Q. Does the Enterprise Telephone work with modems, fax machines, security systems, credit card readers, TiVo, DirecTV, or other satellite TV systems?
A. Digital voice networks do not support modem or fax tones due to digital compression.  However, the digital voice networks do allow the passing of DTMF tones to transmit information to such as devices as IVR systems that require touch tones. Credit card readers, fax, TiVo ,DirecTV, or other satellite TV systems are not supported by digital voice cellular service.

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Q. What is your Warranty & Returns Policy?
A. Our Returns policy is a 30-day refund policy for a full refund of the purchase price for the products returned. Phone Labs products also carry a 1-year limited warranty.

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Q. Do the Phone Labs Docking Station products work everywhere in the world?
A. Yes, the Phone Labs Docking Station products can be used in any country in the world and we supply the appropriate power supply when we ship the product. Also different languages are available for the Enterprise LCD display menu items.

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Q. Can I use the Bluetooth module with a Nextel phone and use the walkie talkie feature?
A. No, this feature is only available through cable.

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Fax - 646-472-5160
E-mail - info@phonelabs.com
   
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